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Aristotle said that all speaking is persuasive speaking. I agree. After all, who am I to argue with Aristotle?!? Regardless of the venue (10 people or 1,000 people, a conference, a sales call, or a feedback session), we, as speakers, are always trying to sell our credibility and value – not to mention our ideas. Hence, all speaking is persuasive.
Unfortunately, all too often presenters think they are “just giving information.” “Information” is often better delivered in written form, giving the audience time to digest and think about the material. Just think for a minute how much time would be saved if people read the material in advance, and the group time was spent answering questions. That being said, presenting information in a way that shows passion and enthusiasm not only makes the material more interesting, but the speaker more memorable and inspirational – even persuasive. “All speaking is persuasive.” So, what makes a presentation and presenter persuasive? There are 4 critical factors. I’ll start with three that Aristotle himself mentioned, and then add one of my own. 1. LogosTranslated from Greek, it means logic. Information must make sense – it needs to be organized logically so people can follow along. Not only is organization important, but so are the facts and figures that make your case. Information that hits the “head” falls into the logos category. Logic alone, however, isn’t enough to spur people to action — it’s critical to justify the movement. That’s why Aristotle said that along with logos, you also need pathos. 2. PathosPathos = emotions. We are moved by our emotions – hitting the heart and the gut. Not everyone is moved by the same things, however. Some people are motivated by money; others by prestige or power. The better you know the people that you want to persuade (their demographics, job levels, reasons for being there, etc.), the better you can use examples that will move them. Overall, a speaker’s goal is to create a need – driven by the positives that the people will achieve by doing what the presenter suggests or the pain they will experience by not doing it. 3. EthosYour ethos is your credibility. If people believe and trust you as a speaker, you will have a much easier time getting them to believe what you have to say. If they don’t like or trust you, it would be rare for them to buy into your ideas. There would always be an undercurrent of skepticism. This “unearned” credibility can come from the bio audience members read before attending your presentation, or in the words of an introducer reading your prepared introduction. 4. PassionNo matter what the message, a speaker must deliver it with passion. Use vocal variation that makes the message convincing. I have frequently been called a motivational speaker, but I see myself as a high content speaker who is passionate about my message. Not only is vocal passion critical, but it must be congruent with your visual body language. I have had people say to me, “I can’t be passionate, my topic is boring …” or, “I am an accountant, scientist,” etc. My answer to them is … There are no boring topics. Boring is an attitude. There are boring speakers. If your message can help audience members, and you believe in its content, it is up to you to deliver it enthusiastically so that people get excited. “There are no boring topics. Boring is an attitude. There are boring speakers.” Persuasive speaking can be used for the greater good or for negative purposes. Each listener should be aware of the ultimate purpose of the person presenting the message. It is easy to be swayed when the speaker is using logic, emotion, unearned credibility and passion. Use these persuasive speaking tools well. Persuasive Speaking: A Look at Logos, or LogicThere are many ways to organize your information in a presentation, to be more persuasive. Three techniques include: A. Motivated sequenceAttention, need, satisfaction, visualization, and appeal to action.
B. ReflectivePresent a problem; give several alternatives; evaluate them; select the best. If you already have the solution, you want to ensure that your information supports that solution. Here are 8 steps a presenter follows when using this speech organization method:
C. Proposition to proofIn your introduction, present your proposition; then prove it throughout the body of your speech. Conclude with an appeal to accept or act upon your proposition. Here are the 5 steps a speaker uses when using this method to organize a presentation:
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